rating

  1. S

    advice on improving a call center rating

    Attached is a call centre file and from your opinion, which column would you use as a response, if the question was to improve customer rating. I argue that service time should be the response here because there seems to be a strong correlation between having shorter service time and higher...
  2. A

    Efficiency Delivery Rating

    Hi As Topic line says I do not pretend to be in on you guys mathematical level but I have a problem at my business that you may be able to help with. We have a company that requires Deliveries that contains the following variables C-Total Number of Boxed Delivered D-Total Number of...
  3. K

    Decibels Rating

    Sound A measures 30 decibels and sound B is 5 times as loud as sound A. What is the decibel rating of sound B to the nearest integer? Alright so I know the formula for decibels is 10 log (I/I0). But how would I solve this problem? So would sound be be 150 decibels then since it is 5 times as...
  4. Q

    Likert scale analysis

    Dear all, I am a MSc Business IT student. My dissertation is focused on the students of my University and the way they use the internet and the social media. I have created a questionnaire and asked for their opinion using the 5 point likert scale. I have the percentages for each of the 5...
  5. I

    Help with finding an Average Rating Winner

    Hi, I have a rating system set up on my website and I have a database that calculated for each item the average rating (out of 5 stars) and the total number of votes. So say if a viewer picks 5/5 then their average is 5 out of 1 vote However if I were to want to pick a top 3 for example why...