I started by trying to find the auxillary equation, as this is a homogenous second order DE.
I get to this:
k^2 - 2k + 1 + E^2
What can I do from here? (k-1)(k-1) + E^2 ???
But I'm finding it hard to find the values for A and B to find the general solution.
For example y = e^x (A cos E x + B sin E x) and x=0, y=1
1 = 1(AcosE)
So A = 1/cosE ?
EDIT : it's k = 1+or- E