Determine the value of b?

First you should factor the numerator:

$\lim_{x \to b} \frac{4x^2+11x-3}{x-b} = \lim_{x \to b} \frac{(4x-1)(x+3)}{x-b}$

Now, we should recognize that one of two things can happen from the term in the denominator. There will either be a removable discontinuity or an infinite discontinuity. If the denominator term will cancel with a term in the numerator, that means it will be a removable discontinuity. Otherwise it will be infinite.

Notice that at a removable discontinuity, the limit exists, but it doesn't exist at an infinite discontinuity.

So there are two values of $b$ that will cause there to be a removable discontinuity.