Those outputs mean that the quadratic equation you derived has no solution in real numbers. In the context of this problem, it means that the equation you derived is not correct.
Lets start over from the beginning.
Energy to produce reusable cup: 6,300,000
Energy to wash reusable cup: 64,800
I'll assume you wash it before using it the first time.
Find the Total energy used once you have used the cup
x times. This is the production cost plus the cost of washing it x times.
Now find the total energy needed to use x disposable cups
All you want to do is find the value of x that makes these two figures equal.

Can you solve this equation for x?