post the entire question, unedited and including the preamble please.
I'm confused on what this questions asking me
[PHP]Write down the distribution of the number of calls someone receives in an hour, write down the name of the family of distributions and parameter values[/PHP]
I don't understand what they want me to do.
Suppose that the arrivals of emergency calls at an ambulance stations during daylight hours may be modelled as a poisson process with rate 4.5 per hour.
write down the distribution of the number of emergency calls arriving in a one hour period. - state the name of the family of distributions and the values of any parameters
Just have to stress that its an assignment question, so im only looking for pointers in the right direction
we cant help you if the assigment contributes to your grade (see the forum rules).
On the issue of how to interpret the question (rather than how to answer it):
In the UK, the instruction word "write down" normally means the answer should be immediately obvious if you have an understanding of the course material and read the question. If you think the question is ambiguous you may be over thinking it.
If you're seriously worried you can always ask your instructor.