The problem reads:
For a sample of 20 organizations, the mean score is 5.5 with a standard deviation of 2.8. You want to use this sample to test whether or not the organizations on average have an effectiveness score greater than 5.0.
What is your null hypothesis?
What is your alternative hypothesis?
(if you have time): Do the results of your sample permit you to accept the alternative hypothesis (use the appropriate value for a 95% confidence interval)